Velvet Touch has helped many law firms recoup thousands in past due receivables without alienating any of their clients. Here's how we do it:

• First, we meet with your attorneys to review outstanding receivables on a client-by-client basis to determine which accounts to pursue.
• Then, we discuss all relevant issues about the account to avoid any surprises.
• Working from your office, we use your phone and letterhead to contact your clients. We make sure they have received the bill and then see if they have any questions about it.
• If there are disputes, we work with the attorney and client to resolve them per your guidelines.
• We advise each attorney of the status of all phone and written correspondences and prepare monthly reports.